Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

Monitors and responds to all radio communications; dispatches calls for service; provides assistance, direction and information via telephone and radio; enters all relevant data into the department's records management system; provides assistance to the communication specialist as needed; performs special projects as needed which includes training other dispatchers. APCO

Client Processing Performs routine and non routine client service and transactional support functions. Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues. Processes account related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves pr

Client Processing Performs routine and non routine client service and transactional support functions. Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues. Processes account related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves pr

Serves as contact for internal and external customers and responds to routine inquiries and needs. Resolves moderately complex issues and refers customers to appropriate personnel. Maintains records, details comments and complaints, and performs administrative duties. Essential Functions Serves as first point of contact for internal and external customers including guests

Serves as contact for internal and external customers and responds to complex inquiries and needs. Coordinates with others, resolves complex issues, and refers customers to appropriate personnel. Maintains records, details comments and complaints, and performs special projects. Essential Functions The Customer Service Representative III must be proficient in using a compu

Researches and answers non routine questions. Evaluates and makes recommendations to management. Responds to inquiries, resolves issues, and maintains vendor relationships. Analyzes data, prepares reports, and facilitates presentations for educational initiatives. Essential Functions Coordinates the duties and tasks of internal and outsourced Benefits Representative team.